Limited assistance

WM19E1000038

COLLECTIONS - ESSEX COUNTY

Advice and assistance working with hospital billing department

WM is an 82 year old veteran seeking assistance with a Medicare/collections issue. WM had a brief stay in a hospital and received a bill for his treatment. Medicare covered the cost, but he is still receiving collections notices from the hospital for additional services that were not rendered. A representative from Medicare told WM that the additional debt would be dismissed, but over a year later he is still receiving collections notices and the amount is still showing up in his credit report. Client seeks assistance in correcting this matter and having debt removed from his credit report.

To review, email ebalan@vljnj.org

JD18E-1001318

WITHHOLDING OF BACK PAY - ESSEX COUNTY

Advice and negotiation

JD, a senior veteran, seeks assistance with a withholding issue. JD's wife was a VA Medical Center Employee for many years. She died in 2018, leaving the client with very little income. JD struggles to pay basic expenses and to care for his young grandson, who lives him. JD's wife had significant back pay owed to her from the VA, to which JD is now entitled. After multiple attempts by JD to collect these funds, the VA has been unresponsive. JD seeks assistance in working with the VA to receive these back payments.

To review, email ebalan@vljnj.org