ESSEX COUNTY - CONSUMER
Negotiation and possible litigation
PW is a senior citizen on a fixed income. She previously tried to lower one of her monthly credit card bills by calling the credit card company. They agreed to lower her minimum monthly payment upon the completion of a phone interview. Somehow, PW was enrolled into a program with a third party. PW would like to end her involvement with the third party and reach an agreement directly with the credit card company.
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